You can find helpful tips and answers to frequently asked questions about purchasing hansgrohe thermostats and valves here. Select your desired question below and view the answer.
There are several possible reasons for the handle being stiff. For example, deposits on the sealing surfaces may lead to stiffness. Please replace the component according to the enclosed installation manual. You can find more information in our electronic Spare Parts Shop.
In all probability, either the button is calcified or the spring is defective. Clean the spring and button, then grease them lightly. The parts may have to be replaced, if needed. The spare parts number can be found in the installation manual or in the online Spare Parts Shop.