You can find helpful tips and answers to frequently asked questions about hansgrohe kitchen faucets here. Select the question you want below to view the answer.
In this video, we show you how to replace the CO₂ cartridge:
The universal connection means that standard CO₂ cartridges can also be used.
You can normally replace the hoses, including the ones on lavatory faucets, bidet faucets, and kitchen faucets. Please refer to the installation manual enclosed with the spare part for information on how to remove it from the faucet. Or look in our online Spare Parts Shop.
As a basic rule, most of our products are suitable for continuous flow heaters. Just be sure to have your plumber check the continuous flow heater’s performance and align it with the product.
You can find out how to move the mixer tap in front of the window in the enclosed installation instructions for your product or download them from the online spare parts catalog.
Click here to find the kitchen faucets suitable for installation in front of the window.
If water starts to leak in the swivel area after turning on the faucet, you will need to replace the seals on the swivel spout. You can find information on spare parts in our Spare Parts Shop. Enter the article number in the search window at the top right. You can then order the required spare part from a specialist retailer near you.
Zwischen Auszugsschlauch und Auszugsbrause befindet sich ein kleines Sieb, eingesteckt im Auszugsschlauch. Entnehmen Sie dieses mit einem spitzen Gegenstand, reinigen Sie das Sieb und setzen Sie es wieder ein. Außerdem können Sie überprüfen, ob die Eckventile nicht vollständig geöffnet sind und die Wassermenge gegebenenfalls regulieren.
In this case, the pull-out spray needs to be replaced. Unfortunately, the pull-out spray cannot be repaired. Please refer to the enclosed installation manual for the right spare part number for the pull-out spray.
There are a number of technologies behind hose retraction. If the hose is not retracting properly, it might be because the sBox or hose weight is not perfectly positioned or installed correctly. Please refer to the installation manual that came with the product for the installation steps. This information can also be downloaded from the online Spare Parts Shop.